The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order to Lonsdale and Churchill indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order.
Lonsdale and Churchill reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on Lonsdale and Churchill you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting us and we will remove you from marketing communications.
Order Acceptance Policy
Lonsdale and Churchill reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit department. We may require additional verifications or information before accepting any order.
Lonsdale and Churchill is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
Prices include Value Added Tax (VAT) which is applicable to all orders. If the local currency of the Customer differs from the currency in which the prices appear on the Website, the Customer's bank will apply the exchange rate in effect on the date of the order (unless a different rate is applied on a discretionary basis by the Customer's bank). Consequently, changing the country of delivery can change the price of the products given the change in currency. The price of products does not include delivery costs of the order which remain payable by the Customer, the amount of which will be indicated when checking the 'basket' as well as on the order before it is confirmed.
The delivery times provided by Lonsdale and Churchill are estimates only. Lonsdale and Churchill will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth on our shippping and returns page.
Change of Address
The shipping address for your order is shown in the checkout and on your order confirmation and Shipping confirmation emails. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Lonsdale and Churchill takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.
Right of withdrawal
The Customer has a period of up to 30 days from the date of purchase or on which he/she takes physical possession of the products ordered to return the product(s) at his/her cost. The Customer can return products ordered with no reasons given, provided that the products are intact and complete, in the original undamaged packaging. The Customer has a period of 14 days after informing Lonsdale and Churchill he/she has exercised his/her right of withdrawal to return the products to Lonsdale and Churchill or to a person authorised by the latter to receive them. The Customer only bears the direct costs generated by the return of the products. The period begins when Lonsdale and Churchill receives the notice of withdrawal or the products. The Customer is responsible for the return of the products until they are received by Lonsdale and Churchill. Therefore, the Customer is strongly advised to return the products by a means allowing him/her to track his/her parcel.
Lonsdale and Churchill 1 Year Warranty
Lonsdale and Churchill offers a 1 year warranty against manufacturing defects and faulty workmanship. This does not include damage caused by misuse, inappropriate use or normal wear and tear. Faulty product validated under the warranty claim will be repaired or replaced at the discretion of Lonsdale and Churchill. Lonsdale and Churchill will not be responsible for any costs, losses or damages incurred as a result of loss or use of a product.
- Contact us via our contact page or via the details at the bottom of this page
- Customer service will then arrange the return
- Post the product with proof of purchase
If notified before goods have been dispatched, Lonsdale and Churchill can accommodate order cancellations. If items have been shipped, Lonsdale and Churchill reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.
Copyright and Trademark Notice
This site is owned and operated by Lonsdale and Churchill. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Lonsdale and Churchill. All software used on the site is the sole property of Lonsdale and Churchill or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Lonsdale and Churchill's prior written permission. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.